Frequently Asked Questions

Orders are processed within 1–2 business days. Shipping usually takes 3–5 business days, depending on your location. You’ll receive a tracking number once your order has been dispatched.

Currently, we ship within the  United States. For other locations, please contact us before placing an order.

Yes, most unused and unopened items can be returned within 14 days of delivery. Please see our [Returns & Refund Policy] for details.

Yes. Electrical parts, items that have been installed or used, and custom or special-order items are non-returnable.

Refunds are processed to your original payment method within 5–10 business days after your return has been approved.

Please contact us within 7 days of receiving your order. We will arrange a replacement at no additional cost.

We accept credit/debit cards (Visa, MasterCard, American Express, Discover) and digital wallets like Apple Pay and Google Pay via Stripe.

Yes. All transactions are processed securely through Stripe with full encryption. We do not store your card details.

You can reach us at info@appliancepartsmasters.com for any questions about your order, shipping, returns, or payments.