Privacy Policy

Effective Date: October 3, 2025

At Appliance Parts Masters (“we,” “our,” or “us”), your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, or interact with us.

If you have any questions, please contact us at:
Email: info@appliancepartsmasters.com

Information We Collect

We collect the following types of information:

  • Personal Information: Name, billing/shipping address, email, phone number, and order details.

  • Payment Information: Processed securely by Stripe. We do not store your full card number or security code.

  • Website Usage Information: IP address, browser type, device information, pages visited, and referring sites.

  • Customer Support Data: Communications you send us (emails, forms, or support requests).

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Provide order confirmations, shipping updates, and customer service

  • Improve our website and services

  • Prevent fraud and protect the security of our systems

  • Comply with legal and tax obligations

Sharing Your Information

We only share your data with trusted third parties as necessary:

  • Payment Processing: Stripe

  • Shipping & Delivery: Postal services and courier partners

  • Website Hosting & IT: Secure hosting and technical providers

  • Legal & Compliance: Where required by law or to protect our rights

We do not sell or rent your personal information to third parties.

Data Security

We take appropriate technical and organizational measures to protect your data. Payments are encrypted and processed securely through Stripe, and sensitive information is never stored on our servers.

Data Retention

  • Order information is kept as long as required for tax and accounting purposes.

  • Customer accounts and communications are retained as long as reasonably necessary to provide support or comply with legal obligations.

Your Choices

  • You can update or correct your personal information by contacting us.

  • You may unsubscribe from promotional emails at any time by clicking “unsubscribe” in our emails or contacting us directly.

  • You may request access to or deletion of your data by emailing info@appliancepartsmasters.com.

Cookies & Tracking

We use cookies and similar technologies to operate our website, improve performance, and understand how visitors use our site. You can manage cookies in your browser settings, though some features may not function properly if disabled.

Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect information from children. If you believe we may have collected information from a child, please contact us so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.